Information for Members
As part of our Paramount Perks program, Paramount would like to offer you a Personal Call Center Representative to answer any claims, benefits or general questions about your health plan. If you would like a Personal Call Center Representative, you can complete the form online by clicking here.
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Paramount is proud to announce Member DIRECT, our new member website that gives you DIRECT access to your health plan information. This is a secure website that is available to subscribers 24 hours a day, 7 days a week. You can register and create a confidential log-on to: |
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> Check claim payment status |
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> Check authorizations |
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> View your Summary of Benefits |
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> E-mail a question you may have about your benefits |
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> Change your address or telephone number |
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> Request an ID card |
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> Change your PCP |
Click here to access Member DIRECT.
The goal of the Member Services Department is to ensure membership retention, growth, and education by providing quality, professional, and personalized service to all members. Prescription Program information, the Ohio Member Handbook and Dental/Vision Reimbursement forms are also available by clicking on the appropriate link to the right. The Member Services Department strives to provide you with exceptional customer service. As individuals, we take a Signature Service Pledge to affirm our commitment to exemplary service standards.
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