The Quality Report contains results for the 2009 HEDIS® Effectiveness of Care measures as well as the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey for members.  To help us know how we are doing, Paramount reports information about the care, treatments and satisfaction levels of our members through a few key mechanisms.  These mechanisms include HEDIS® and CAHPS®.

At the right, you will find a link to Advantage, Commercial and Elite reports  The Commercial and Elite reports highlight some programs and interventions that have helped to improve rates. These reports also show Paramount’s rate as compared to the National Committee for Quality Assurance (NCQA) accreditation benchmarks in clinical care and member satisfaction.  Please take a moment to evaluate the information.  The broader your knowledge base, the easier it will be for you to make those crucial decisions regarding health care coverage.

HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA)

CAHPS is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ)